SHIPPING
POLICY
OVERVIEW
Shopbody.com ships will ship anywhere in the United States, Puerto Rico, and Canada.
We do not offer international shipping at this time except for Canada. We also do not ship
to post office boxes. Weekend or holiday deliveries are not available.
Shopbody.com will normally ship all items within one to two
business days via UPS. Shipment time is dependent upon credit card
approval and availability. Shopbody.com will send an e-mail within 48 hours confirming
shipment along with a tracking number. An e-mail within 48 hours will also be sent if an
item is not currently available or if we need to check on availability. Your credit card
will not be charged until shipment takes effect.
Ownership of
the merchandise passes to you upon delivery by UPS. Signature is required
for the delivery of all packages unless specifically waived at the time of purchase.
SHIPPING RATES
UNITED STATES AND PUERTO RICO
UPS Ground
– $7.00 flat rate. Shipments typically take five to ten business days
after your package leaves shopbody.com. UPS Ground is only available for the 48 contiguous
states. Free ground shipping is available on all orders over $200.00.
UPS 3 Day
Select – $12.00 flat rate. Shipments delivered by the end of the
third business day after your package leaves shopbody.com. UPS 3 Day select is only
available for the 48 contiguous states.
UPS 2 Day Air
– $17.00 flat rate for the 48 contiguous states and Puerto Rico.
$30.00 flat rate for Alaska and Hawaii. Shipments delivered two business days after your
package leaves shopbody.com.
UPS Next Day
Air - $30.00 flat rate for the 48 contiguous states and Puerto Rico. $50.00 flat rate for Alaska and Hawaii. Shipments
delivered the next business day after your package leaves shopbody.com.
CANADA
UPS Canada
Standard - $25.00 flat rate. Shipments delivered business days after your
package leaves shopbody.com.
UPS Worldwide
Expedited – $50.00 flat rate. Shipments delivered three to four
business days after your package leaves shopbody.com.
RETURNS
AND EXCHANGES
RETURN POLICY
Returns and
exchanges are accepted on items that HAVE NOT BEEN WORN, ATLERED OR
WASHED, AND WITH ALL OF THE TAGS ATTACHED. Returns will only be accepted within 14 days
after the delivery of the merchandise. Returns will only be for the amount of the
merchandise and appropriate sales tax. No credit will be given for shipping charges. If
merchandise is returned for which no shipping charges were applied, shipping charges will
be deducted from the amount to be refunded. No returns or exchanges will be given on sales
or promotional merchandise.
RETURN PROCEDURE
- Send us an e-mail to returns@shopbody.com
with the following information:
a. Reason for the return
b. Invoice number
c. Date of purchase
d. Detail of the item you are returning
e. Exchange information, e.g. size, replace etc. (no additional shipping charges will
apply for an exchange).
An e-mail will be sent confirming or denying the return
request.
- Upon receipt of an e-mail approval, send the merchandise to
the following address:
ShopBody.com
Attn: Returns
2430 North Federal Highway
Lighthouse Point, Fl. 33064
PLEASE NOTE:
Merchandise received after 14 days from the receipt of the e-mail return confirmation will
be charged a 20 percent restocking fee.
BUSINESS HOURS
Telephone Hours:
Monday through Friday: 10:00 a.m. to 6:00 p.m. EST
Saturday: 10:00 a.m. to 5:00 p.m. EST |
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